Frequently Asked Questions

Delivery

The vast majority of our products are sent via Royal Mail although occasionally we do use a courier company.

Category: Delivery

Currently we are not able at present to offer next day delivery.

Category: Delivery

We aim to deliver your goods in around 7-10 working days between Late February and End of August. Orders received after the last working day of August each year will normally be held back until the following spring. Where possible we will always try to get orders dispatched sooner but during peak times, this isn’t always possible. If you are ordering for a special occasion, we always advise you order well in advance. We can always postpone dispatch until a specific date. Please contact us to discuss your requirements.

We do not dispatch plants when we are still experiencing frosty weather.

Category: Delivery

Yes you can, occasionally the fraud protection measures in place with our secure payment processors will decline the transaction because it will not be possible to verify certain details of your billing address. If you have difficulties in completing your order online, please give us a call on +44 (0)1603 708104 or +44 (0)7889679444 and we will try and assist you in completing your order

Category: Delivery

We are only able to ship orders within the UK at the present time. We are unable to deliver to the Republic of Ireland, Northern Ireland and the Channel Isles.

Category: Delivery

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